A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What types of products can I find at Waitrose & Partners in West Byfleet?
You can find fresh organic produce, quality groceries including own-brand items, household staples, toiletries, and a wide range of vegan products including their PlantLiving range.
What are the regular opening hours for Waitrose & Partners in West Byfleet?
The store is open Monday to Friday from 07:30 to 21:00, Saturday from 07:30 to 20:00, and Sunday from 10:00 to 16:00.
Does Waitrose & Partners offer online delivery, and what are the delivery hours?
Yes, Waitrose offers online delivery service available daily from 07:00 to 22:00. You can place orders via their delivery website.
How do I collect my Waitrose Click & Collect order at West Byfleet?
You or an authorized person over 18 can collect the Click & Collect order by presenting the order confirmation number and ID at the welcome desk or store entrance. Remember to bring your own carrier bags.
Is there a rewards program available for customers at Waitrose & Partners?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and free Waitrose magazines. You can sign up on their website.
What services and facilities does Waitrose & Partners provide in West Byfleet?
The store offers customer toilets, baby change facilities, car parking (including disabled and parent/child spaces), coffee machines, lottery counters, dry cleaning, welcome desk assistance, and support for assistant dogs and wheelchair users.
What should I do if I want to pay a parking charge notice near Waitrose & Partners?
Refer to the PCN for instructions. For Britannia parking notices, payment can be made online, by phone, or by post with the remittance slip.
What nearby dining options are available around Waitrose & Partners in West Byfleet?
Nearby restaurants include Oisi (Japanese), Superfish and Jane's Upstairs (British fish and chips), Chello Restaurant & Lounge (Persian/Iranian), Chu Chin Chow (cafe/restaurant), and Subway (fast food sandwich shop).
How can nearby businesses like Johnsons Cleaners and Surrey Mobile Massage enhance my visit to Waitrose & Partners?
You can conveniently combine your grocery shopping with services like dry cleaning at Johnsons Cleaners or relaxation treatments at Surrey Mobile Massage, making your visit more efficient and enjoyable.
Are there healthcare and wellness providers near Waitrose & Partners that I can visit?
Yes, nearby you can find Surrey Laser Clinic and Healing Hand Massage & Beauty for spa and beauty treatments, West Chiropractic for chiropractic care, and Foot Mechanix Podiatry for podiatry services.
Brand Certified Facts from Waitrose & Partners
This information is certified by Waitrose & Partners and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: