find us in the Two Rivers Retail Park. enjoy a bowl of noodles before the cinema or after the gym, or bring some friends and make a day of it with ramen and shopping
We as a family of four tried to dine at the restaurant. We sat on our table and ordered 3 Diet Coke s . The cans were Luke warm and they had given us glasses with only 1 cube of ice. I asked the manager for more ice and he told me that they didn’t have much ice at the restaurant however he brought me a small glass of ice.
We ordered 2 starters and I asked for another drink. Same thing again no ice and the manager this time told me that he would not able to give any more. For my Luke warm can of coke.
It was 35 degrees outside and the restaurant AC was barely cold.
My family and I were not happy with the whole experience on this occasion. We have previously eaten at the restaurant many times but never had a bad experience.
The bad service ruined our mood and we decided to leave the restaurant without ordering our main course.
SA
Sarah Aris
5 days ago
2.0
The worst Wagamama chain visit ever :-(
The Manager Emma was doing everything she could to try and turn it around but our server didn’t take our order (Emma had to) then noodle dishes arrived 20 mins after the rice dishes - I know your tag line is it comes when it’s ready, but eating with family is meant to vaguely be at the same time. The noodle kitchen was disorganised and way behind the rice kitchen. People around us were saying the same. When my prawn only Yaki Soba arrived it had 3 x thirds of a prawn in the whole dish! My husband had more in his mixed version. Again the only server around was Emma who ordered me more prawns but by the time they arrived, my husband, who has a life limiting brain tumour, had left and the rest of my dish was cold.
LD
Leon Decat
Jun 20, 2026
1.0
Fast food quality but slow food prices and waiting times. If you want to spend 30 pounds per person, and still get your ramen in a plastic bowl on a sticky table go for it. Also very unpleasant ambience. Loud music, uncomfortable seating and not enough staff for how busy it is.
FP
Frankie Perry
Jun 16, 2026
5.0
we had a lovely experience tonight food was excellent and we was served by emma who was so polite and was there with what we needed made us feel very welcome and had great conversation made ordering easy
CO
Chinedu Obi
Jun 16, 2026
5.0
The food was amazing as always. It was our first visit to Wagamama Staines and the service was exceptional. Emma introduced herself as the manager and made sure all our requests for extras were done. We will definitely return as we felt welcomed and really enjoyed our dinner.
wagamama staines is located on Mustard Mill Rd in Staines-upon-Thames, Middlesex, TW18 4WB, GB, within the Two Rivers Retail Park.
What are the opening hours of wagamama staines?
wagamama staines is open from 11:00 to 22:00 on Monday to Wednesday and Sunday, and 11:00 to 23:00 on Thursday to Saturday.
Does wagamama staines offer delivery and takeout?
Yes, wagamama staines offers both delivery and takeout services. You can order delivery via Deliveroo.
How can I make a reservation at wagamama staines?
You can make a reservation online at https://www.wagamama.com/restaurants/staines-upon-thames/staines.
What kind of cuisine does wagamama staines serve?
wagamama staines serves Japanese and Asian cuisine, specializing in dishes like ramen and noodles.
Can I enjoy other activities near wagamama staines?
Yes, you can visit the nearby cinema for a movie before or after dining, or go shopping around Two Rivers Retail Park.
Are there gyms nearby where I could work out before or after dining at wagamama staines?
Yes, nearby gyms include Virgin Active and PureGym Staines, both located close to wagamama staines.
What shopping options are available near wagamama staines?
Nearby shopping options include Pandora jewelry store, Carphone Warehouse, Evans clothing store, The Entertainer toy store, and Staines Town Centre London shopping center.
What other dining options are close to wagamama staines?
Nearby restaurants include Slim Chickens, Gourmet Burger Kitchen, Wingstop Staines, Kokoro (Korean), Costa Coffee, Pret A Manger, and Chaiiwala.
How can I contact wagamama staines for inquiries?
You can call wagamama staines at +44 1784 682030 for any inquiries.
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