wagamama staines

Reviews

• RM

  Raja Malhotra

  2 days ago
  1.0
  We as a family of four tried to dine at the restaurant. We sat on our table and ordered 3 Diet Coke s . The cans were Luke warm and they had given us glasses with only 1 cube of ice. I asked the manager for more ice and he told me that they didn’t have much ice at the restaurant however he brought me a small glass of ice. We ordered 2 starters and I asked for another drink. Same thing again no ice and the manager this time told me that he would not able to give any more. For my Luke warm can of coke. It was 35 degrees outside and the restaurant AC was barely cold. My family and I were not happy with the whole experience on this occasion. We have previously eaten at the restaurant many times but never had a bad experience. The bad service ruined our mood and we decided to leave the restaurant without ordering our main course.
• SA

  Sarah Aris

  5 days ago
  2.0
  The worst Wagamama chain visit ever :-( The Manager Emma was doing everything she could to try and turn it around but our server didn’t take our order (Emma had to) then noodle dishes arrived 20 mins after the rice dishes - I know your tag line is it comes when it’s ready, but eating with family is meant to vaguely be at the same time. The noodle kitchen was disorganised and way behind the rice kitchen. People around us were saying the same. When my prawn only Yaki Soba arrived it had 3 x thirds of a prawn in the whole dish! My husband had more in his mixed version. Again the only server around was Emma who ordered me more prawns but by the time they arrived, my husband, who has a life limiting brain tumour, had left and the rest of my dish was cold.
• LD

  Leon Decat

  Jun 20, 2026
  1.0
  Fast food quality but slow food prices and waiting times. If you want to spend 30 pounds per person, and still get your ramen in a plastic bowl on a sticky table go for it. Also very unpleasant ambience. Loud music, uncomfortable seating and not enough staff for how busy it is.
• FP

  Frankie Perry

  Jun 16, 2026
  5.0
  we had a lovely experience tonight food was excellent and we was served by emma who was so polite and was there with what we needed made us feel very welcome and had great conversation made ordering easy
• CO

  Chinedu Obi

  Jun 16, 2026
  5.0
  The food was amazing as always. It was our first visit to Wagamama Staines and the service was exceptional. Emma introduced herself as the manager and made sure all our requests for extras were done. We will definitely return as we felt welcomed and really enjoyed our dinner.

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