Planet Sweet Coffee Shop – Horley
Planet Sweet Coffee Shop in Horley is a friendly and welcoming place where customers can enjoy delicious food and drinks at any time of the day. We serve a wide range of options including all-day breakfast, fresh lunches, tasty dinners, and tea-time snacks.
Our menu includes freshly brewed coffee, sweet treats, light bites, and satisfying meals made with quality ingredients. Whether you’re stopping by for a quick coffee, meeting friends for lunch, or enjoying a relaxed dinner, Planet Sweet Coffee Shop offers a comfortable atmosphere for everyone.
We aim to provide great food, excellent service, and a cosy environment where customers can relax and enjoy good company.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.