Domino's Pizza - London - Selsdon

Reviews

• MH

  Megna Hey

  Jun 15, 2026
  1.0
  After ordering online, I received a call saying the potato wedges I’d ordered were out of stock and had to be substituted. Why are customers allowed to order items that aren’t actually available? Then the order arrived without the Diet Coke I’d paid for, meaning I had to call again and wait for another delivery. The biggest issue was the pizza itself. I ordered a Vegi Supreme with NO mushrooms. The pizza arrived covered in mushrooms, despite them being specifically removed from the order. This wasn’t a minor mistake. Some of my guests couldn’t eat it because of allergies and dietary requirements, and I couldn’t eat the rest either. To make matters worse, the pizza didn’t even resemble a Vegi Supreme. It was missing several of the advertised ingredients, including sweetcorn and onions. When I called to complain, I was told they wanted to come back and collect the remaining pizza before issuing a refund. By this point it was around 10pm, we’d already dealt with multiple phone calls and deliveries, and some of the pizza had already been eaten before we realised it had been made incorrectly. Despite acknowledging the pizza was wrong, they repeatedly refused to process a straightforward refund and continued calling about collecting the leftovers. Missing items, incorrect food, allergy concerns, poor communication and terrible customer service. One of the worst Domino’s experiences I’ve had. Completely unacceptable.
• ST

  Sam TS

  Mar 25, 2026
  5.0
  Example staff! Even though we turned up late to collect our order right near closing, and they were clearly rushed off their feet, the team still took the time to be friendly, patient, and genuinely nice to us. You could tell they were tired but still gave great service, which I really appreciated. Big credit to the hardworking team tonight, they made a big difference. Would definitely recommend this branch. 25/03/26
• LC

  Lauren Clarke

  Mar 25, 2026
  5.0
  Best dominos ever. We were late to collect our pizza tonight and the staff still went out of their way to be so friendly and accommodating for us! Pizza was top notch . Staff even better. Thanks guys ❤️
• JJ

  John Jbenzynie

  Feb 21, 2026
  1.0
  Don't bother ordered 0715pm I understand 45 minutes wait but at 0830pm still no pizza
• JJ

  John Williamson (JonBoyPara)

  Feb 21, 2026
  1.0
  Literally the worst Dominos in London. Completely overwhelmed with orders. No customer service. Had 3 different attempts to deliver my order. All wrong. Been waiting nearly 2 hrs. The franchisee of this branch needs a lesson in how to run a business. They also need to understand that sales over service will only succeed in the short term. DO NOT ORDER HERE.