This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Joanna’s is a small family team and it has built an exceptional reputation for friendly customer service, as staff will go above and beyond to ensure your experience is as memorable as possible.
Renowned for serving an exquisite afternoon tea, as well as being open for breakfast and lunch, Joanna’s also is the perfect venue for exclusive hire. An ideal setting for an intimate wedding reception, hen or birthday celebrations or christening, whatever the occasion we will make it a day to remember.
Our customers travel from all over Sussex and Surrey and we love welcoming our regular customers as well as meeting new ones!
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.