Southend-on-Sea, we’re back — and better than ever! 🎉
The UK’s favourite dessert parlour, Creams Café, is reopening under new management following a full refurbishment — and we can’t wait to welcome you in.
We’re launching with a Soft Opening on Friday 27th February 2026, followed by our Grand Opening Celebration on 21st March 2026 — and you won’t want to miss it!
Here’s what’s new:
✨ A completely refreshed, modern interior with vibrant colours and a cosy, family-friendly atmosphere
📱 Easy table ordering — no more long queues
🍰 Exciting new dessert additions alongside your Creams favourites
Grand Opening Event – 21st March 2026 🎉
Join us for a special celebration day featuring face painting, kids’ entertainment, and plenty of sweet
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.