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Creams Cafe Southend

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About

Dessert ShopCake MakerCoffee ShopRestaurantIce Cream ShopBakeryVegan Restaurant
Southend-on-Sea, we’re back — and better than ever! 🎉 The UK’s favourite dessert parlour, Creams Café, is reopening under new management following a full refurbishment — and we can’t wait to welcome you in. We’re launching with a Soft Opening on Friday 27th February 2026, followed by our Grand Opening Celebration on 21st March 2026 — and you won’t want to miss it! Here’s what’s new: ✨ A completely refreshed, modern interior with vibrant colours and a cosy, family-friendly atmosphere 📱 Easy table ordering — no more long queues 🍰 Exciting new dessert additions alongside your Creams favourites Grand Opening Event – 21st March 2026 🎉 Join us for a special celebration day featuring face painting, kids’ entertainment, and plenty of sweet

Location

Creams Cafe Southend
40 London Road, Porters Town, SOS
SS1 1NT, United Kingdom

Hours

Monday12:00 PM - 11:00 PM
Tuesday12:00 PM - 11:00 PM
Wednesday12:00 PM - 11:00 PM
Thursday12:00 PM - 11:00 PM
Friday12:00 PM - 11:00 PM
Saturday12:00 PM - 11:00 PM
Sunday12:00 PM - 11:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.