The Grain Cafe Bar situated in the heart of Frome town centre is one of the town’s most popular cafes. Offering fresh barista coffee, a wide selection of louse leaf tea, delicious freshly prepared hot and cold food and snacks. Served daily fro 9am to 5pm
The cafe has a large indoor seating area that can seat up to 65 people as well as a large outdoor terrace with with seating for a further 50. The cafe is modern, warm and inviting. The terrace offers a fantastic spot for alfresco dinning as well as catching the last of evening summers sun.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.