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McDonald's

3.7
(1,445 reviews)

Business Details

+44 1914 191744
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Galleries Shopping Centre Washington. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Galleries Shopping Centre Washington and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Galleries Shopping Centre Washington . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Galleries Shopping Centre, Washington, SND
NE38 7SB, United Kingdom

Hours

Monday6:30 AM - 10:30 PM
Tuesday6:30 AM - 10:30 PM
Wednesday6:30 AM - 10:30 PM
Thursday6:30 AM - 10:30 PM
Friday6:30 AM - 10:30 PM
Saturday6:30 AM - 10:30 PM
Sunday6:30 AM - 10:30 PM

Menu

3 menus · 77 items

Explore offerings from McDonald's on Galleries Shopping Centre in Washington, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.7
1,445 reviews
5 stars
591
4 stars
330
3 stars
231
2 stars
104
1 star
189
  • ML
    Michael Lowden
    Aug 5, 2026
    2.0
    Staff have no customer service skills at all, no please, no thank you, nothing. Asked for a burger to be replaced as when I got it, it was cold. Took 10 minutes for them to even decide I'll get a replacement. Restaurant itself was I'm dire need of a clean as there was rubbish all around. Food as mentioned was cold.
  • NG
    Norman George
    Jul 21, 2026
    1.0
    Noisy here, food always has sauces on it if you like or no. Plenty other places, Timeless, Country Kitchen, very satisfying meals in those with lovely cakes after. Timeless ask for time to be ready, go in then it's on the table for you. Deb a lovely owner, toasties, tea cakes also there, sandwiches, new cakes day by day. She also does flower arrangements, they're for sale. Monday once money sorted it's into here, then in for my hair done along the way. Cards are stamped here for free cuppa when full.
  • JK
    Janet Kelly
    Jul 5, 2026
    1.0
    I go to this McDonald's weekly and this is my honest review. Every time I order a wrap meal and every time the chips are stone cold. The process really needs looking at. I think the chips are put in the cardboard before the wrap meal has even gone in the fryer. THIS IS EVERY TIME I GO. The reason for my review today though is we went upstairs and the one and only order screen was not working at all. So my husband had to go downstairs to order. It was freezing cold upstairs with the air conditioning on. But it wasn't even warm. I asked the member of staff to please put some heating on. She wasn't sure how to do this so went downstairs and asked the manager. The manager told her that she had no control of the temperature upstairs, so we had to sit in the cold and eat our cold chips today! It is worth saying that it was just as cold downstairs, so it wasnt even worth moving. Can I just ask senior management to have a look at the procedures for food preparation in this branch. Also the heating needs to be accessed by your own on site manager please! It is the worst McDonald's I have ever visited. Some training issues need addressing urgently please.
  • JR
    John Rowan
    Jun 22, 2026
    2.0
    Poor quality food. Slow service .
  • CN
    Chris Nufc
    Jun 10, 2026
    1.0
    Just awful , white shirt "senior staff" clueless . Avoid this place

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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