Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
Gave a 5 star for food but service has been appauling twice this week when i.ve been in this shop, funny enough same staff member never seen her before but customer service is shocking. The rest of the staff are lovely and if they aint got what you need will offer to put you something in and explain how long waiting time will be this female is just so blunt and not helpful think i.ll try a different store when i see this member of staff in
SS
Shaun
May 15, 2026
5.0
Would rate 10/10 if I could, always greeted with a smile by the staff, particularly a staff member called Kieran, always a lovely conversation even when they’re very busy, no request is a bother. A credit to Greggs and makes this particular shop stand out!!!!
DW
D White
Sep 15, 2022
1.0
Visited today @7.35. Fairly busy. 2 staff serving and Manager/Supervisor shouts for 3rd member to jump on till as she and other staff member walks out. When I eventually get served and walk out the 2 staff are smoking right outside.Appalling service and judgement.
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
What are the opening hours for Greggs in Sunderland?
Greggs in Sunderland is open from 6:00 AM to 7:00 PM Monday to Saturday, and from 8:00 AM to 6:00 PM on Sundays.
What types of food and drinks can I find at Greggs?
Greggs specialises in fresh bakes, sandwiches, hot drinks including freshly ground Fairtrade Coffee, and sweet treats like Doughnuts and Yum Yums.
Does Greggs offer any mobile apps for easier ordering or rewards?
Yes, Greggs offers mobile apps on both the Apple App Store and Google Play that provide features like Click & Collect, delivery, and a rewards program where you can earn free items.
What payment options are available at this Greggs location?
You can pay at Greggs Sunderland using Android Pay, Apple Pay, cash, contactless payment, Mastercard, and Visa.
Does this Greggs shop provide Click & Collect service?
Yes, Click & Collect is available at this Greggs location for your convenience.
Where is Greggs located in Sunderland?
Greggs is located at U1/2 Phoenix House, Union Street, Sunderland, SR1 3BT, UK.
What nearby places can I visit after getting food at Greggs Sunderland?
After your visit to Greggs, you can explore nearby places like Old Wilsons of Whitburn Store for shopping, BB's Coffee & Muffins for a cafe experience, or White's Market Sunderland for fresh produce and groceries.
Is there public transit access near the Greggs Sunderland location?
Yes, the City of Sunderland Metro Station is nearby, making it easy to access Greggs by public transit.
Are there other food options around Greggs Sunderland?
Yes, nearby food options include Subway for sandwiches, The Pasta Factory for European cuisine, and Slice Sunderland for pizza and café fare.
How does Greggs support local communities with leftover food?
Greggs donates unsold food through a network of local good causes, redistributing 1,800 tonnes of unsold food via Outlet shops and donating profits to communities. More info or nominations can be made at greggsfoundation.org.uk/unsold-food-donations.
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