Known as the North East’s first pink brunch spot, Love Lily has a fun and vibrant vibe attracting guests from across the UK. Located on the award winning Sunderland coastline, our Roker location has stunning views of Roker Pier and is a stone’s throw from the sandy beaches and play area, making brunch with us the ideal destination to visit with friends or family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.