Domino's Pizza - Manchester Gatley

Reviews

• PS

  Payam Sadeghi

  3 days ago
  1.0
  This shop always messes up my orders. This time, I had scheduled the delivery for a specific time, but they mistakenly brought it half an hour early. After I sent the food back and they finally delivered it at the right time, they brought the exact same meal—only now it was cold and tough; it was obvious they had simply resent the food that had been returned.
• HB

  Hitesh Bhatt

  Oct 8, 2026
  1.0
  Went into Domino's Gatley for a plant-based pizza. Told they can't take speciality orders at the counter and I "had to order online". I was standing right in front of them, ready to pay. Spent 10 minutes on the website in the shop. The plant-based medium showed £22. Staff then found it under "Offers" for £12. Same pizza, £10 difference, and no explanation. The £2.99 personal pizza in the window? "Deal ended at 4pm", so £4. Then I heard staff say in Hindi, "uncle wants discount." I didn't. I wanted fair, open pricing. Why do vegan and gluten-free customers pay far more than the advertised £8.99 medium? Anyone over sixty who isn't comfortable with apps is going to get fleeced, and I'm one of them. Domino's HQ, explain yourselves. Trustpilot version (more detailed, with a title) Title: Hidden pricing and a pointless order-online-only rule I visited the Gatley branch wanting a plant-based pizza. I was told speciality pizzas can't be ordered at the counter and that I "had to order online" because of a disclosure/disclaimer statement. I was standing in front of staff, ready to pay, and was still sent to the website. I spent about 10 minutes navigating the site in the shop. The plant-based medium showed at £22. Staff then guided me to the "Offers" section, where the identical pizza was £12. Nobody could explain the £10 difference. Another 5 minutes went on the basket and payment screens. I then asked for the £2.99 personal pizza advertised in the window. I was told I'd missed the deal, which ended at 4pm, and it cost £4 instead. To cap it off, a staff member said to a colleague in Hindi, "uncle wants discount." I wasn't asking for a discount. I was asking for fair, transparent pricing. Standard mediums are advertised at £8.99, so why are vegan and gluten-free customers penalised with far higher prices unless they find the right menu? A system this hard to navigate hurts older customers most. Anyone over sixty who isn't comfortable with apps and websites is going to get fleeced, and I'm one of them. I'd like Domino's HQ to explain the pricing gap and why counter orders aren't possible. Date of experience: 8th October 2026, time approx 4.30pm
• LA

  Lucy Atkinson

  Sep 29, 2026
  5.0
  Fab 1010
• B1

  Bobster 1184

  Sep 29, 2026
  5.0
  Pizza so good
• OS

  Oliver Skinner

  Sep 27, 2026
  5.0
  Easy to get and banging food!