CookHouse Pub & Carvery, is a beautiful family-friendly pub and carvery, with a stylish and contemporary feel, opened in October 2021 and is located on Warrington Road, in Rainhill village, CookHouse Pub & Carvery has something for everyone, with breakfast served from 9am, lunch service from 11.30am, and the carvery opening from midday, there’s plenty of options available until food service finishes at 8.30pm. We have a spacious outdoor terrace and play area for the kids creating a family environment perfect for alfresco dining. With live music every weekend and Quiz Nights every Thursday, we have created an environment with all ages in mind!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.