Visited the Sheffield branch today for an anniversary meal. Food was nice even tho postions are small for what you pay. Service is shocking, ordered drinks which took around 20mins to come. We payed for refills which you have to wait 15mins to find someone to fill it up for you. Then to top it off we waited around 20mins for someone to bring us the bill. The member of staff apologies to us several times as they knew we had been there a while. Service is utter shocking and far to slow 🐌
Further to TGI Fridays comment no voucher was ever sent. Contacted there head office and still no reply. Don't say your gonna send something when you never do
SL
Sophie Littlewood
Aug 20, 2020
5.0
I was served by Lauren W and she ensured we had a fabulous evening, very attentive and the food was on point! Thank you!
Frequently Asked Questions About TGI Fridays - Sheffield - CLOSED
How can I make a restaurant booking?
You can make a booking via our website or via the Fridays Rewards app. Head to www.tgifridays.co.uk/find-us to locate your nearest restaurant.
How can I cancel or amend my booking?
You can cancel/change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/. Add your booking reference and select Change or Cancel existing booking, whichever is applicable.
How can I amend my Click & Collect order?
Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken, and in order to limit the amount of orders to keep you and our teams safe. If you wish to cancel an order, please contact the restaurant you placed an order with, and they will process this. Please be aware that refunds take up to three to four working days.
How can I cancel my Click & Collect order?
Please note that orders can only be cancelled if your collection time is at least one hour in the future. If it is less than an hour until your collection time, please call the restaurant at which you placed the order. They will ask for your order number, and once your details have been confirmed our team will process your refund. The money will then be credited back to your account within three to four working days.
Do you have Vegan & Vegetarian dishes?
We offer a range of vegetarian and vegan options, which can be found on our menu pages. Please be assured that we take necessary steps to avoid cross contamination in our kitchens. However, it is not possible to guarantee that dishes are 100% free from inadvertent traces of non-vegan or non-vegetarian substances as we produce vegan dishes and meat dishes in the same kitchen.
Do you offer Halal?
At this current time we do not offer a Halal option
What to do if I am ill and/or experiencing symptoms of COVID-19?
The safety of our team and guests is of utmost priority — we kindly ask that you do not attend our restaurants to use the Click & Collect service if you are ill and/or experiencing symptoms of COVID-19. If you have already booked with us please cancel your order/reservation.
How can I make a reservation at TGI Fridays Sheffield?
You can make a booking via the TGI Fridays website or the Fridays Rewards app by visiting www.tgifridays.co.uk/find-us to find your nearest restaurant.
What is the procedure to cancel or amend my booking?
You can cancel or change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/, entering your booking reference, and selecting the appropriate option to change or cancel.
Can I amend or cancel my Click & Collect order?
Amendments to Click & Collect orders are not possible after payment. To cancel an order, contact the restaurant directly if your collection time is more than an hour away. Refunds take three to four working days.
Does TGI Fridays Sheffield offer vegan and vegetarian menu options?
Yes, we offer a range of vegetarian and vegan dishes. Please note that while we take steps to avoid cross-contamination, dishes are prepared in kitchens that handle meat.
Do you have Halal options available?
Currently, TGI Fridays Sheffield does not offer Halal options.
What should I do if I have COVID-19 symptoms and a reservation?
If you are ill or experiencing COVID-19 symptoms, please do not visit our restaurant or use the Click & Collect service. Kindly cancel your reservation or order to keep everyone safe.
What are the opening hours for TGI Fridays Sheffield?
We are open Monday to Thursday and Sunday from 10:00 to 22:00, and on Friday and Saturday from 10:00 to 22:30.
What payment methods are accepted at TGI Fridays Sheffield?
We accept Android Pay, Apple Pay, cash, MasterCard, and Visa.
Are there nearby public transport options to reach TGI Fridays Sheffield?
Yes, Tinsley railway station and West Tinsley railway station are nearby train stations that can help you access TGI Fridays Sheffield conveniently.
What nearby entertainment options are available near TGI Fridays Sheffield?
You can visit Jump Incorporated Sheffield - Trampoline Park, Jump Inc Adventure & Trampoline Park Sheffield, or Air Haus Interactive Inflatable Parks, which are nearby venues for active recreation and fun before or after your meal.
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