Tesco Express

Reviews

• NS

  Nota Snail

  Jul 14, 2026
  2.0
  Security guard is friendly, but if you get anything that needs age verification you might as well just wait to die of old age.
• RM

  Ruth Mandizvidza

  May 31, 2026
  1.0
  Black girl that worked there is is mannerless unprofessional When you ask her a question she goes on her phone and writes the answer on the phone then show you Sold me wrong stuff This Tesco should just get closed
• JB

  Jordan Ball

  May 15, 2026
  1.0
  The staff here are dreadful. I came in this afternoon to buy some things. Again, no one was on the till to serve. I shouted "shop" to let the shopkeeper know that there are customers waiting to be served, as is customary and there should be someone on the till at all times during trading hours anyway. The self service machines there only take credit card and I have actual money, I don't do credit cards. The security contractor comes up to me as the woman is trying to serve me, arguing and asking why I didn't come to him, I explained that he doesn't work for Tesco, he had no identification showing or anything that said anything about Tesco on him. At this point, "James" the manager came and joined this man and also tried to argue with me instead of trying to diffuse the situation - most managers in retail don't try to argue with customers! He was spoiling for a row. I said to him that instead of spending time arguing with me over something so trivial, he could be serving customers (a queue was building behind me) . He said I am being disrespectful, not sure how when all I did was say that I don't want to speak to someone who isn't staff about needing to be served. So, I asked him why no one was on the till in the first place and he smirked, shrugged his shoulders and said there isn't enough staff... He said it as though it's the customer's fault. He told me to get out of the shop. James should not be in a managerial role, he holds up the queue to start an argument with customers and actively discourages people from purchasing. I won't buy from Tesco ever again, they have such contempt for customers their customer service team are harder to track down online than Bansky himself. Shame on you Tesco, James is losing you custom.
• BB

  Bm

  Sep 25, 2024
  1.0
  Ah, Tesco High Street, where the doors say open till 11, but in reality, it’s more of a surprise pop up shop that closes whenever it feels like it. Need to grab something at 8 PM? Better roll the dice, will they be open, or are they off taking deliveries behind closed doors? Apparently, stocking the shelves takes priority over actually serving customers. Wild idea, Tesco: maybe take deliveries before you open or after you close? ‘Every little helps’… but not when you’re locked out. The staff? Friendlier vibes from a parking ticket inspector. When they’re not busy ignoring customers, they’re huddled in aisle 1 having a mother’s meeting, gossiping and bitching like it’s the office water cooler. On the rare occasion someone’s at the counter, they’ve got their feet up like they’re at home, glued to their phone. Smiles are on lockdown, and getting approval at the kiosk is like waiting for the next season of your favorite show. And the tills? They’re a myth at this point. It’s no wonder the place gets robbed,there’s more chance of spotting Bigfoot than a cashier. Tesco High Street: where store hours are fiction, service is a slow burn, and deliveries are an exclusive after-hours affair. Fix your hours or your delivery schedule,right now, it’s a circus.

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