This profile is uncertified and using publicly sourced data
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Business Details
About
PubRestaurant
The Mallard is a pub at the heart of the community in Frenchgate Shopping Centre, here for you and your family whenever you want to get together. We keep it honest and straightforward, offering quality pub food, a great range of drinks and our famous Super Specials that are big on value and bursting with flavour. This is a place where everyone can relax, with deals throughout the week, free WiFi and disabled facilities to make your visit comfortable. Whether it’s a fun night out or family time together, our down-to-earth team are ready to welcome you. Book your table today.
Location
Hours
Monday8:00 AM - 10:00 PM
Tuesday8:00 AM - 10:00 PM
Wednesday8:00 AM - 10:00 PM
Thursday8:00 AM - 10:00 PM
Friday8:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.