Bean Coffee stands as an integral part of North West’s coffee community.
Our legacy dates back to 2008, establishing us as one of Liverpool’s oldest independent coffee companies. We expanded into the bustling business district and beyond, making a mark in Greater Manchester. You might have visited us in one of our coffee shops across the North West or we may be lucky enough to be coming to a high street near you soon.
In 2015, we took a significant step by establishing our own roastery within the historic Brunswick Dock, a location that continues to be the heart of our operations to this day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.