PubEvent VenueFamily Style RestaurantHotelRestaurantSports Bar
The Imperial is a warm and welcoming dining pub in the seaside town of Southport. With a fantastic beer garden to the front and modern, classy décor inside, the Imperial is a great destination to enjoy a meal after a day at the beach, a beer after a round of golf or stop off to watch the football.
At the bar there’s a fine choice of real ales and craft brews alongside award-winning lagers and a selection of gin and rum cocktails. Teas and coffees are served throughout the day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.