This profile is uncertified and using publicly sourced data
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Business Details
About
Cafe
The Cavern is our quirky, one-of-a-kind coffee shop and live music venue which is open to all throughout the week!
We're located near Gloucester Cathedral (on Westgate street) and are a safe place to meet friends, play board games, enjoy fantastic live music, and catch up with a friendly face. The Cavern gives work experience opportunities to vulnerable and disadvantaged people. We aim to get people back into paid work, improve skills and confidence as part of the Kingfisher Treasure Seekers group.
We also host a Support at the Cavern session every evening from 6pm-10pm which is for anyone who wants a safe place to come and chat about mental health and now we offer a youth support service every night from 5.30-9.30pm.
Location
Hours
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday12:00 PM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.