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Grounds Café Abbey Gardens

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About

Cafe
Welcome to Grounds Cafe & Cycle Centres – a small, family-run independent café bringing the high-street coffee experience to the heart of the countryside. Based in beautiful County Parks and Forestry Commission visitor centres, we’re proud to serve walkers, cyclists, families and outdoor enthusiasts with great coffee and friendly service. Whether you're after a post-hike pick-me-up, a treat during a family day out or a peaceful cuppa surrounded by nature, we’re here for you. We offer our own roasted quality coffee, home made tasty snacks, home made gelato and a warm welcome – all enjoyed in some of the UK’s most scenic spots. Pop by during your next adventure – we’d love to see you!

Location

Grounds Café Abbey Gardens
Mustow Street, Bury St Edmunds, SFK
IP33 1XL, United Kingdom

Hours

Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:30 PM
Sunday9:30 AM - 5:30 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.