A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours of Waitrose & Partners in Bury St Edmunds?
The store is open from 7:30 AM to 8:00 PM Monday to Thursday and Saturday, 7:30 AM to 9:00 PM on Friday, and 10:00 AM to 4:00 PM on Sunday.
Does Waitrose & Partners offer grocery delivery and what are the delivery hours?
Yes, Waitrose & Partners offers grocery delivery service available from 7:00 AM to 10:00 PM Monday through Saturday, and from 8:30 AM to 9:30 PM on Sunday.
How can I collect my Click & Collect order from Waitrose & Partners?
You or someone over 18 with the order confirmation number and ID can collect your Click & Collect order by approaching the partner at the welcome desk or store entrance. Remember to bring your own carrier bags.
What types of products are available at Waitrose & Partners in Bury St Edmunds?
The store sells groceries including fresh organic produce, own-brand items, household staples, personal care products, and more, both online and in store.
Is there a rewards program or membership available at Waitrose & Partners?
Yes, the myWaitrose membership offers free hot drinks, exclusive savings, personalized vouchers, free magazines, and more. You can sign up on their website.
What amenities and services does Waitrose & Partners provide to customers?
The store offers customer toilets, baby change facilities, car parking including disabled and parent/child spaces, electric vehicle charging points, coffee machine, lottery counter, dry cleaning, foreign exchange, and packing assistance among others.
Does Waitrose & Partners accept recycling for electronics, plastics, clothing, and batteries?
Yes, the store provides recycling services for electronics, plastic bags, clothing, and batteries.
What nearby places can customers visit before or after shopping at Waitrose & Partners?
Customers can visit the Waite & Rose Café for food and drinks, Shell Recharge for electric vehicle charging, and The Gym Group for fitness activities, all located near Waitrose & Partners in Bury St Edmunds.
Is there an electric vehicle charging station near Waitrose & Partners?
Yes, the Shell Recharge electric vehicle charging station is located nearby, convenient for customers driving electric cars to the supermarket.
Where can I get electronics or home goods near Waitrose & Partners?
Nearby, you can find Currys PC World for electronics and Halfords for home goods, auto parts, and building supplies, ideal for customers combining shopping needs.
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