This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee Shop
We're a small, family-run independent business based in beautiful county parks and Forestry Commission visitor centres. Our goal is simple – to bring a great high-street café experience to walkers, cyclists, families and anyone who loves spending time in the great outdoors.
Whether you're after a proper cup of coffee, a tasty bite to eat or just a place to relax after a good walk, you're always welcome.
Great coffee, fresh air, and friendly faces – that’s what we’re all about.
Location
Grounds Cafe West Stow
West Stow Anglo Saxon Village & Country Park Icklingham Road, Bury Saint Edmunds, SFK
IP28 6HG, United Kingdom
Hours
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:00 PM
Sunday9:30 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.