Extremely disappointing customer service.
I ordered in advance and clearly asked for mozzarella, cheddar bites and a waffle. The server/manager, Rankal, was not properly listening to my order because she was busy reading messages on her watch instead of paying attention to the customer in front of her.
When I later asked where the cheddar bites and waffle were, she spoke to me in a rude and dismissive manner and told me that I should have ordered them beforehand. I had already done exactly that.
There was no apology, no attempt to check what had happened and no effort to resolve the situation. Her attitude came across as disrespectful and completely unprofessional.
When someone is serving customers, especially in a management position, they should be focused, polite and willing to listen. Being distracted by personal messages and then blaming the customer for a mistake is simply unacceptable.
Very poor experience and definitely not the standard of customer service I would expect.
DD
Daryl
Jun 30, 2026
2.0
I went in this morning for something quick to eat and I was astonished on one of the staff members attitude it was appalling she didn't look like she wanted to be there or acted like it she moved slow and kept giving me and my brother dirty looks and growling to herself the other two staff on that day were fantastic as they both greated and served me Imogen and Amy I think there names where the other woman however had her name tag hidden and honestly should have it all times for a moment like this but overall I think I'd turn myself around if she was working because the attitude was unacceptable I really hope this issue gets resolved through hire channels but overall decent food a couple good staff would consider going back
AA
Abby
May 23, 2026
4.0
Great option when you need something quick and tasty. Good value for money. Fresh ingrediants.
JW
John Waugh
Apr 24, 2026
2.0
Food was average subway affair service wasnt very cheery or quick but the thing that got me was i think she still thinks its Ww2 ration time hardly anything on the sub. 90% bread compared to any other subway. Even if I asked for double meat it might take it up to normal portion size.
RK
Renny Koshy
Dec 9, 2024
4.0
Food quality was good... Quantity was a bit lacking.
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: