This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Come along and try our amazing Japanese menu enjoy stunning dishes from Umai @The Keppel's Head Hotel.
Umai translate to delicious from Japanese 🍱
All our dishes are authentic Japanese cuisine prepared from scratch for every order by our talented chef.
Our extensive menu is perfect for all types of tastes we have Sushi and Sashimi taster sets, Temaki & Maki rolls, Bento boxes and Katsu curry plus many more.
Umai full menu is on our website.
The hotel is situated in The Hard, Portsmouth opposite excellent transport links so you don't have to worry about driving.
You can enjoy amazing Japanese Cuisine at home with our new collection service or in our beautiful dining room. Call or book online to reserve your table.
Thank You🙏
Location
Hours
Monday12:00 PM - 3:00 PM
TuesdayClosed
Wednesday12:00 PM - 3:00 PM
Thursday12:00 PM - 3:00 PM
Friday12:00 PM - 3:00 PM
Saturday12:00 PM - 3:00 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.