A hidden gem in the heart of Perth, Casella & Polegato brings the true taste and style of Italy to Scotland. Known for its exceptional sourdough bread and freshly made sandwiches, this artisan bakery also serves authentic Italian coffee, prepared with care and attention to detail. From our unique Roman-style pizza al taglio to handmade biscotti and pastries, every product reflects our passion for quality and tradition. Whether you're stopping in for a quick espresso or a delicious lunch, you'll find a warm, welcoming atmosphere and a little slice of Italy right here in Perth.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.