Very Disappointing and Suspicious Experience
I visited this grocery shop yesterday around 12:30 PM to post a 12.500kg parcel using the royal mail service, which cost me £10.80. Soon after I left, I realized I had lost my bank card — and shockingly, within an hour, a £30.98 transaction was made at the same shop using my card.
We returned to the shop immediately after freezing the card to inform the staff and ask for help. We explained the situation clearly and expected at least a little concern or cooperation, especially since the fraudulent transaction happened there. Instead, we were met with rudeness and dismissive behaviour. 2 male staff was working that movement & the shop wasn't so busy as well. They have a CCTV camera in the store and still haven't checked it.
What's even more worrying is that we now fear something might have been taken from the parcel we posted from this same shop. The whole experience feels suspicious, and rather than assisting or even acknowledging the seriousness of the situation, they treated us poorly.
This kind of response is unacceptable, especially when customers are trying to resolve a serious issue. I would not recommend this place to anyone.
DS
Dominick Stumf
Oct 13, 2023
1.0
Somehow got a spam call from here literally a minute ago i rang back and they replied with they never called me i have the proof as i screenshotted my call history with their number
Frequently Asked Questions About Ox2 Convenience & Po
What type of products does Ox2 Convenience & Po offer?
Ox2 Convenience & Po sells branded and own-label products including fresh produce, packaged goods, and household items.
Where is Ox2 Convenience & Po located?
The store is located at 1-3 Kendall Crescent, Oxford, Oxfordshire, OX2 8NE, United Kingdom.
What are the opening hours of Ox2 Convenience & Po?
The store is open Monday to Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does Ox2 Convenience & Po have an online presence where I can check offers?
Yes, you can check for in-store offers regularly on their website at http://www.nisalocally.co.uk/offers.
How can I contact Ox2 Convenience & Po by phone?
You can reach them at +44 1865 554088.
Are there any nearby post offices around Ox2 Convenience & Po?
Yes, nearby post office options include Post Office-Kendall Crescent and Kendall Crescent Post Office, which can assist with shipping and postal services.
What other convenience stores are near Ox2 Convenience & Po?
Nearby convenience stores include One Stop and Nisa Local, providing additional options for shopping in the area.
Are there health or fitness centers close to Ox2 Convenience & Po?
Yes, there are several such as Cutteslowe Park Playground with gym facilities, H R Fitness Oxford, Oxfordshire Personal Training, and Wolvercote Cricket Club nearby.
What beauty or hair salons are located near Ox2 Convenience & Po?
Nearby salons include Whispers and Cel McFarlane, where customers can enjoy beauty and hair care services.
Is Ox2 Convenience & Po part of any retail or brand group?
Yes, it is categorized under Nisa Retail and operates as a convenience store.
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