A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours of Waitrose & Partners on Botley Road?
Waitrose & Partners on Botley Road is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sundays.
Does Waitrose & Partners offer grocery delivery?
Yes, Waitrose & Partners offers grocery delivery services available daily from 7:00 AM to 10:00 PM. You can place orders through their delivery website.
How can I collect my Waitrose Click & Collect order?
You or someone over 18 with the order confirmation number and ID (debit/credit card, passport, driving licence or utility bill) can collect your Click & Collect order at the welcome desk or store entrance. Remember to bring your own bags.
What products can I find at Waitrose & Partners on Botley Road?
You can find fresh organic produce, quality groceries, own-brand items, household staples, toiletries, and popular brands like Innocent, Heinz, Lurpak, Walkers, Coca-Cola, and Cadbury's.
Is there a rewards program available at Waitrose & Partners?
Yes, the myWaitrose membership program offers benefits including personalized savings, free hot drinks, exclusive vouchers, and more. Sign up on their website to become a member.
Does the store sell vegan products?
Yes, Waitrose & Partners offers a wide selection of vegan products, including their own PlantLiving range.
What services does Waitrose & Partners provide for customers with disabilities?
Services include wheelchair trolleys, accessible parking, assisted shopping, baby change facilities, and welcoming assistant dogs.
Where can I find a café near Waitrose & Partners on Botley Road?
Waite & Rose Café, a nearby café and restaurant, is close to Waitrose & Partners and is a great place to enjoy a meal or coffee before or after shopping.
Is there an EV charging station near Waitrose & Partners?
Yes, the Shell Recharge electric vehicle charging station is located nearby, making it convenient to charge your car while shopping at Waitrose & Partners.
What other retail options are near Waitrose & Partners on Botley Road?
Nearby retail options include Halfords for automotive needs, Oak Furniture Land for furniture, and American Golf for golf equipment, offering convenience for various shopping needs in one area.
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