Fast Food RestaurantDessert ShopRestaurantBurger JointHome Meal Delivery Service
5 Akhis Oxford is a family-owned restaurant with a mission to make you feel right at home.
As brothers, we believe that 'Akhi' (Arabic for 'my brother') is more than a name, it's how we treat our customers. We focus on serving up a remarkable menu with our freshly handcrafted, iconic 28-day aged, medium-rare Angus beef smash burgers as the star. Every burger is made with 100% prime British Angus beef that is grass-fed and dry-aged for a difference you can taste. By using locally sourced ingredients, we're not only reducing our carbon footprint but also supporting our local farming community.
Our commitment to quality ingredients and exceptional service so come visit us at any of our branches and become part of the 5 Akhis brotherhood.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.