A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What types of products does Waitrose & Partners Henley-on-Thames offer?
They offer fresh organic produce, quality groceries including own-brand items, household staples, toiletries, and a variety of popular brands like Innocent and Heinz.
What are the opening hours for the Waitrose & Partners Henley branch?
The store is open Monday to Friday from 8:00 to 21:00, Saturday from 8:00 to 20:00, and Sunday from 10:00 to 16:00. Hours may vary on holidays.
Does Waitrose & Partners Henley-on-Thames offer delivery or Click & Collect services?
Yes, they offer delivery with specified hours starting as early as 6:00. Click & Collect orders can be picked up by you or an authorized person with the order confirmation and ID.
How can I collect my Waitrose Click & Collect order at Henley?
You or someone you trust over 18 can collect your order with the confirmation number and ID. Approach the Partner at the welcome desk or store entrance for assistance, and bring your own carrier bags.
Is there a rewards program available at Waitrose & Partners Henley?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and free magazines. Sign-up is available on their website.
Are there any vegan products available at Waitrose & Partners Henley?
Yes, the store stocks a wide range of vegan items, including their own PlantLiving range.
What amenities and services does Waitrose & Partners Henley-on-Thames provide?
They offer services including parent/child and disabled car parking, electric vehicle charging, coffee machines, foreign exchange, packing assistance, and support for assistant dogs, among others.
What nearby attractions can I visit in Henley-on-Thames after shopping at Waitrose & Partners?
You can visit the nearby Regal Cinema or Regal Picturehouse for movies and entertainment, or enjoy a meal at nearby restaurants like Strada or Coppa Club Henley.
Which nearby stores might be convenient for additional shopping around Waitrose & Partners Henley?
Nearby shopping options include Henley Sainsbury's with Argos Collection Point, WHSmith bookstore, White Stuff clothing store, and Mountain Warehouse Henley for outdoor gear.
How can nearby transport or locations help customers reach Waitrose & Partners Henley?
Customers can easily find Waitrose & Partners near central Henley-on-Thames locations such as the bus and local shops. Enjoy quick access to community spots including Henley Library and several cafes like La Riviera.
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