Greggs

Reviews

• RG

  ROB GOUGH

  Jul 26, 2026
  1.0
  Got my meal my food was lukewarm and this is a 5-minute drive from there to me so my food always been stood for at least 25 minutes of the 40 minutes I waited. Couldn't order after stuff because they had nothing in it was out of stock and then when I did get my food I didn't get what I wanted because they had to replace it because it was out of stock the food was absolutely vile it was horrible it would dry there was no meat no cheese in the sandwich and the two pizza slices I had the dough was like wow it like soggy and horrible and they were just horribly cold absolutely awful service probably won't be using them again no wonder it's so cheap it's cheap because it's disgusting of Vile and Greggs that is not your reputation to do stuff like this. Wow just add my Greggs delivered not the driver's fault once again food is stone cold so I checked it before I took it in it's stone cold so I refuse to take it the driver understood I said look not his fault you know I mean and I've asked him to take it back I'd rang greggs told them what I think the lad try to sound apologetic you can tell he just didn't care so I made a point and told him Try reading the reviews they get they're not fantastic not very flattering I said if you google the Greggs worse Greggs in Oxfordshire or UK yours comes up as the world that the UK's worst and oxfordshires worst Greggs it's a shame that it's ran away is because it's not really good for the brand name these are the problems when you go national like Greggs did. This is unbelievable I got a refund from just eat for the mistake that the staff made at the Greggs in Carterton bear mistake not the drivers so I got my refund but I'm still entitled to make a complaint so I contacted them started speaking to the manager told him that he's got the worst gregson Oxfordshire then he tried to tell me no it's the it's been voted the number one best Greg set in Oxford which I've just googled and that's a lie it is the worst Greggs in Oxfordshire and up and down the UK nanny started telling me of you had your refund so it's not our problem anymore you don't have the right to complain you've got your refund it's their fault not ours and I said well how can it be there for you make the mistake not them he's talking over the top of me while I'm trying to tell him that I have the right to complain and then basically just cut me off because he didn't like what I had to say absolutely rude absolutely disgusting service how can you like I said to him how can you mess up the same order twice in 20 minutes and he said oh because now we've stopped doing breakfast so they knew when I sent it back that that time they couldn't send out what I wanted because they stop doing breakfast well that's not my problem when I ordered it at 9:00 it was a breakfast order by 11:00 that's not my fault that they took that long to deliver it and it's wrong twice. Definitely not going back there again we'll be making a formal complaint to there corporate office just a warning stay away from greggs Carterton it's just easier to drive to Witney and actually go straight into the one on the corner of Welsh way poor show poor service
• KW

  kathryn Wooldridge

  Mar 28, 2026
  5.0
  Good lunch stop. Lovely staff, wide choice/selection of food.
• CS

  Connor Smith

  Mar 19, 2026
  1.0
  It doesnt exist here
• CW

  Chrissy Wilson

  Aug 29, 2024
  1.0
  Overall experience is awful! There was three men that are on shift. My daughter came to collect an order. I was on the phone to her. The man made her wait 20 minutes for her order for no reason at all then didn’t give her the dipping sauce to go with the order and stated that she had to pay extra for that source, if she wanted it, I was on the phone to her. This time was extremely rude considering she’s only a child age 11 made her feel extremely uncomfortable. She came to me. I went back in explained what happened that comes with the dip and sauce. I’m not have to pay extra he told me that no, no one said that she had to pay extra I stated that I heard the whole conversation as I was on the phone and I felt that he was extremely rude to My Child and I would like an apology given to My Child. He denied and said it wasn’t his issued deal with the two other members of staff in the back were laughing. Overall, the staff are extremely rude. Have no customer service skills at all. I’m embarrassed that I have to even leave a review like this.
• JB

  Jenny Bell

  Mar 23, 2024
  1.0
  Drive through is hardly ever open and when it is for some reason only accepts cash. Poor and slow service inside with only limited hot options even at the start of lunchtime when I would expect it to be fully stocked. Food is nice if you can actually get what you want

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