The award winning Double Red Duke, a stunning 17th century Cotswold's coaching inn with 20 bedrooms close to Bicester, is now open at Bicester Village. Open for breakfast, lunch, afternoon tea and supper and will be serving its renowned British plates using only the best locally sourced suppliers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.