Our Story
In 1998, Rob's parents Robbie & Alan started the original Lynwood cafe in a small rural village in Australia. It was founded on the back of an already successful jam & chutney business called 'Lynwood Preserves'. The cafe quickly grew from a small operation serving tea & scones to an award winning restaurant in an amazing setting.
Fast forward to 2014, Rob and Kats moved to England with the intention of bringing Australian coffee culture to The Cotswolds. We opened our first site in Lechlade in January 2015 and since that day we have grown to 7 sites supported by our own central production kitchen and bakery with help from our partners Irene Molodtsov and Rory Colfer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.