Zizzi - Newport

Reviews

• IB

  Ioana Bejan

  2 days ago
  1.0
  Me and my family been there yesterday for lunch and we had an awful experience. The waiting to get in, then to order and then we got our starters first and no drinks. I've orderded a Pina Colada which was one of the worst I've ever had. Then our mains came in, my pizza was very cold, like coming from the fridge. I've sent it to the back and came back, slightly warmer ( still very cold). Our female waitress was amazing, she was doing her best to look after us. We've seen a male waitress which was so grumpy, almost scarry when was walking around. In general, very bad experience, don't recommend.
• GD

  Gabriel Diac

  3 days ago
  3.0
  I recently visited Zizzi in Newport and, unfortunately, the experience was affected by a very long wait before our order was taken. From what I could see, there were only three members of staff working, which seemed completely inadequate for the number of customers in the restaurant. However, I would really like to highlight Kamala, who served us. She was absolutely fantastic. It was clear that she was doing everything she possibly could to keep up with the demands of the restaurant. She was constantly running around, checking on tables, serving customers and trying her best to make sure everyone was looked after. What was disappointing to see was that she appeared to be receiving very little support from her colleague. While Kamala was clearly giving 100% and doing her best to keep everything moving, the lack of support and staffing made her job unnecessarily difficult. I don’t believe the long wait was a reflection of Kamala’s service at all. Quite the opposite — she deserves recognition for her hard work, attitude and professionalism in what looked like a very poorly organised shift. My criticism is therefore directed at the management and the way the shift was staffed and organised. If the restaurant is busy, there needs to be enough staff to properly support both the customers and the employees. It isn’t fair to expect one person to run around constantly trying to compensate for a lack of staffing or teamwork. A special thank you to Kamala she genuinely looked like she was giving her all and deserves to be recognised for it. I hope the management appreciates how valuable an employee like her is and, more importantly, makes sure she is properly supported in future.
• SS

  Sam Parker (SammyP)

  Aug 24, 2026
  5.0
  Luke our server was brilliant. Friendly, attentive and gave good recommendations. Sound fella making the experience even better
• HW

  Helena Woodford

  Aug 18, 2026
  5.0
  Yesterday my best friends got married and we had the wedding breakfast at the venue. I can not thank Phil and the staff enough! They went above and beyond! You could say we were a bit of an awkward bunch but they took it in their stride. A large table of 20 plus all meals came out hot and beautifully presented. They knew exactly where each guest was and what they were having with out asking. They catered to all our needs with no problems. It was my first time at the restaurant and the food and service was that great I will definitely be returning! Portions are a fantastic size. Lots of drinks on offer and a lovely atmosphere! Thank you to Phil and the team for a special event well hosted! PS the paprika crisps! A massive hit with us all
• HB

  Hollie Bowler-Brown

  Aug 16, 2026
  5.0
  Very impressed with a quick lunch at Zizzi’s for my daughter and I. Aimee was delightful. Thanks team!

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