RK
RAJESH kumar
Jun 9, 2026
I ordered a vegan patty sub with some sauces and veggies, and I asked for it to be toasted. I’d ordered it online while at work, wanting to eat it during my break. When I went to collect it, it was already ready. I was happy but wanted some extra jalapeno. The Asian leady at the counter said I couldn’t as it was already packed. I don’t understand why they couldn’t fulfil a customer’s demand while they were paying. It wasn’t busy at the time, so it was understandable.
When I got to work and opened the sub, I was missing sweet onion sauce, jalapeno, tomato and my sub wasn’t toasted. This was the worst experience ever. I paid my hard-earned money for this service and food make this under 250 words
MP
milap pathak
May 22, 2026
Staff was friendly and easily understood my order
AR
Aaron Roberts
May 16, 2026
Guy I ordered from was clearly unwell. I ordered two subs. He was dripping snot and wiping his nose and beard to get it out....with his gloves on whilst making my subs. Obviously I no longer wanted them so went to Greggs.
I go to this service station regularly and have considered giving it another chance if a clean member of staff is on shift but there's never anyone at the counter.
I visited Subway today and had a really poor experience. The staff member who served me (older, shorter man) was unnecessarily stingy and came across rude from the start. I asked for extra Chipotle Southwest sauce and more jalapeños, and he barely added anything—literally a couple of pieces—completely ignoring what I’d asked for.
At £7.50 for a sandwich, the bare minimum expectation is that it’s made how you request. Instead, I ended up with a dry sub that felt like a complete waste of money. It wasn’t about the cost- it’s the principle of paying for something and not getting what you asked for.
The attitude and lack of care in preparing the food made the whole experience frustrating.
DB
Dane Bridgman
Mar 21, 2026
I'd give 0 stars if I could, not only were a lot of the fillings unavailable with the staff being completely unapologetic, but the sandwich I did manage to order the sub roll was completely raw in the middle - it was completely inedible.
I love Subway, but this is absolute trash, I won't be going here again.