Quality baking through the generations". We are an award winning traditional bakery on the high streets of Coatbridge and Airdrie and have been supplying the community for over 80 years. Our main bakery in Airdrie, provides our customers with the freshest products they can buy locally daily and makes everything from mornings roll to sausage rolls, plain bread to shortbread. We use local raw material suppliers, including our flour, milk, meat and fresh fruit. We employ over 40 staff, some of whom have been with the business for over 30 years. Owner Andrew Chisholm is a 3rd generation baker who is very passionate about baking. He has owned the business since 2012. We support local community fundraisers, charities and Albion Rovers pies.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.