Maki & Ramen, inspired by the hundred ramen-yas (ラーメン屋) or ramen shops of Japan, is a traditional Asian-inspired restaurant chain with multiple locations across the UK. Our dedication to ramen is unmatched; every noodle is handcrafted with care, and our broth, a labour of love, is simmered for eight hours in our Edinburgh factory to achieve the most luxurious, deep-flavoured finish for our guests.
From our signature Tonkotsu Ramen boasting a rich pork broth to a meticulously crafted selection of the highest quality sushi, our menu caters to every palate. Whether your taste buds lean towards the comforting warmth of ramen or the refined simplicity of sushi, Maki & Ramen serves up a feast for all senses.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.