Zizzi - Norwich

Reviews

• CC

  Crystxl.14

  3 days ago
  4.0
  I had a really lovely experience here and would happily visit again! I ordered the pepperoni, ham and mushroom rustic pizza, rosemary and sea salt fries with garlic aioli, and cheesy garlic bread. The pizza was absolutely delicious, and I really enjoyed the garlic bread too! The fries were seasoned beautifully, although I do wish they’d been a little crispier. The staff were wonderful throughout our visit. They were really friendly, welcoming and happy to help with anything we needed, including providing us with a takeaway box so we could bring our leftovers home. The restaurant itself had such a cosy and inviting atmosphere, which made the whole experience even more enjoyable. My only real criticism would be the pricing. While the food was lovely, I did find it rather expensive considering the portion sizes were fairly moderate. Overall, I really enjoyed my visit! The delicious food, friendly staff and lovely atmosphere made it a great experience, and I’d definitely recommend giving it a try. ❤️
• TM

  The Morrisettes

  Oct 5, 2026
  1.0
  Unfortunately on a different night and if the staff and restaurant kept customers in the loop with the longest delay in food, we would have has a better experience. Waiting 3 hours for food, every time we asked where it was they said 5 minutes. They were prioritising smaller tables and Deliveroo orders (at least that’s what it felt like and could see) We were a large group. One we had plans after, we had to cancel cause it took so long, we had a new born and a diabetic with us who already gave herself insulin for the food that came out hours after injecting so put her in a unhealthy spiral that evening. We get busy but if they could have checked with the kitchen and they were honest, better communication we would have gone somwhere else and these things wouldn’t have happened. Plus the food came out cold and undercooked when we got it. Even the bill took forever for someone to bring it out… was hard to get anyone’s attention. Very difficult to wait any longer, it’s now dark, sitting outside as it got colder and people need to go home. Won’t be a first choice again unfortunately
• BG

  Brandon Goodman

  Oct 4, 2026
  3.0
  So i came in with my partner on saturday, the place was pretty full, we booked on our way down so when we got there we wasnt on the booking list but the chap did manage to get us a table, i noticed though everyone else had what looked to be crisps on there table as they were seated but me and my partner didnt get any which let it down, but coming on drinks and starters the drinks were great garnished as well and the starter was absolutely exceptional, but when it came to us finishing our starter we were asked if we were ready for our main now i usually expect some sort of delay before our mains came out but the second we said yes they were there, now what would of happened with my food had i of said not yet🤷‍♂️ because i hadn’t had time after my starter i hardly touched my mains which was disappointing as the food was absolutely amazing, now once me and my partner had finished we sat for an awful long time before anyone came over to us to check back and to see if we were finished we kept getting looked at but no one came to us, once we did get sorted the hot chocolates at the end were really nice to be fair a great addition to the end, overall food was great, service when it did come was okay just seemed rushed and they wanted to get you in and out as quickly as possible, no real attention to making that guests journey a priority and making sure everything was okay it was more about turning tables around, i get its a Saturday and its busy but that customer care and guest experience was lacking and we probably would of spent more money on another round of drinks and dessert had that attention to detail and slower service between food would of happened, can knock it all but changing them slight improvements can make such a difference in guest experience. Coming into a winter period where its going to get busy these things could help massively to making great profits and great tips.
• AA

  Ali

  Sep 28, 2026
  1.0
  I really don’t leave reviews usually but it really was so disappointing I want higher ups at Zizi’s to realise how much they’ve gone downhill despite inflating the prices. I understand inflation and rent etc etc but if you’re going to make your prices high, at least keep the quality… We went to Zizi’s for my birthday recently and I have been a somewhat regular throughout the years (although only ever when there’s a coupon as it’s never been the best), however the whole experience was unbelievably disappointing. We had a table booked and arrived on time, but had to wait for quite a while for them to get the table ready despite it being not peak times and there were plenty of table bookings available still. Once we were seated right at the back where it’s quite dark, we waited at least 20 minutes for anyone to serve us as it seemed like the man who sat us down has completely forgotten about us and he was clearly too occupied with the large family in front of us. We didn’t get served till a kind lady who was clearing a table nearby noticed us and asked if we were okay. I ordered a Calzone pollo spinaci as usual, and my partner ordered a pepperoni rustica. Looks wise it was okay, however it was the worst calzone I have had in a long while, certainly the worst ever at a Zizi’s. The whole thing was so bland I thought the chef have forgot to seasoned it. There were ham, mushrooms, spinach, chicken breasts and creamy mozzarella béchamel sauce inside, sounds delicious but it tasted like nothing it was honestly shocking. The most delicious bit of the whole thing was the tiny dipping sauce on the side. I then looked back at the photos on my phone as I always take a photo, and the calzones back then looked so much better compare to the ones in the last 2 years. They used to put the prosciutto ham on top of the dough so it’s a bit crispy and had more flavour to it and visually look way more stunning as well, but they now put it inside instead and it looked pale and it was tasteless and the whole filling was incredibly watery. It used to be the case that it was so big and filling that I could barely finish a calzone on my own before, but this time I was barely full. This costs £18.75. My partner’s pizza was very disappointing as well considering he ordered the rustica version not the cheapest pepperoni option, it was fairly small for the price and again very bland despite the pepperonis… it really isn’t a difficult pizza to make and at around £18 you would expect a lot more than just an ordinary pepperoni that’s the same quality as PapaJohns or worse and just stretched out thin to make it look bigger. He said he wasn’t even half full after the meal and we didn’t bother ordering dessert as it’s possibly more disappointment. Once we finished, we again had to wait forever for anyone to come near us. If we wanted dessert we probably would’ve given up because it would be an hour extra sitting there waiting to be served. After around 30 minutes sitting there with our now empty plates, a lady finally come round to take our bill. We were left very unsatisfied and will never go again even with those “£1 main when you order another full price main” coupons or birthday free main coupons. It’s not worth the time and money for the other full price main course. It was very loud and echoey inside the restaurant as well so it wasn’t very pleasant having to shout throughout the meal.
• MD

  Macauley Derbyshire

  Sep 25, 2026
  3.0
  So it was my first time at Zizzi's and I did hear from my work colleagues that the food was really good. So I thought we'd give it a go. I have to say that the experience was a very 50/50 experience. On the one hand, the food was very nice! The other hand; It took SO LONG to get to us that it made the experience rather unpleasant. I got a sort of triple deal where you get starter, main and desert for 29.95 (though it took so long I just didn't get the desert). The Mojito I had was lovely! The starter, the Garlic Bombe was also amazing. If a bit tough. But it took quite a long time for the starters to get to us, then even longer for the mains to appear. When the mains did appear, my calzone was no where to be seen. When it did arrive, if was loaded with chillies which I had asked not to have. Credit to the staff where it's due, they happily removed my calzone (which was later than the rest of the mains) from the bill. I simply asked not to bother with the desert as I didn't have the time. So I ended up just paying for the starter and the drinks. Which still ended up being 31.20. This is not necessarily the fault of the staff but the place was so busy that they were clearly under a lot of stress. So fair play to them. But I basically had to forgo a third of my original order. So, yeah there's that. So overall, Very good food! But don't make any plans for afterwards!

Frequently Asked Questions About Zizzi - Norwich