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Subway

2.7
(44 reviews)

Business Details

+44 1603 452910
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, Thickthorn Services, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
Thickthorn Services, Norwich, NFK
NR9 3AU, United Kingdom

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday8:00 AM - 7:00 PM
Sunday9:00 AM - 6:30 PM

Menu

1 menu · 171 items

Explore offerings from Subway on Thickthorn Services in Norwich, with popular create your own sub, all-day breakfast, crisps, and vegan available at this location.

Subway 69611-0 Menu en-GB

171 items

Reviews

2.7
44 reviews
5 stars
13
4 stars
6
3 stars
1
2 stars
1
1 star
23
  • LM
    Lily Moorey
    Jul 31, 2026
    1.0
    Went there in the morning with my father. Customer assistant made our six-inch sandwiches with no love at all. Communication was very poor as the assistant did not ask whether we wanted salad or sauce with our sub, instead I was shouted at by a fellow customer. Coffee machine was broken so we were also unable to quench our thirst. To top it all off, the assistant accepted our cash with their gloves on, and then didn't change them before making the little girl's sandwich who ordered after me. Overall a disappointing experience which ruined the most important meal of the day.
  • SS
    Samuel
    Jun 12, 2026
    1.0
    I came to subway after a long drive and I was hoping for a pleasant experience however this was not the case. I was served by a man who didn't get my order right and when I tried to mention that I didn't ask for onions and wanted red peppers he just looked at me and kept going. I didn't even get what snacks I wanted as half of them were not available. I was also dissatisfied with the lack of hygiene. They did not change gloves before dealing with another customers food behind me and considering I have problems with cross contamination this is just unacceptable. I'm just glad I wasn't the last one there. The scenery is about average and there's a decent amount of seating but some of the tables were not cleared up so needless to say I was very disappointed.
  • AT
    Anil S Thanki
    Oct 26, 2025
    1.0
    I had a really disappointing experience at this Subway location. The staff didn’t even ask which sauces I wanted and packed my sub without any sauce at all. The sandwich was poorly assembled (see photo) and didn’t look appetizing and tricky to eat. I expect better attention to detail and customer service from Subway. I had to ask specifically for them to change gloves, I think staff needs some proper training.
  • PP
    Pegrum
    Jul 21, 2023
    5.0
    Absolute legend serving me, dude was really helpful when ordering food, friendly and just a super chill guy 👍 10/10 would order again.
  • SH
    Steve Hathaway
    Sep 30, 2021
    1.0
    Meatballs stone cold and poor service called the takeaway and surprise wrong number entered on the website..rubbish staff attitude 🤕

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