The Shoe Makers is your local Hungry Horse pub in Norwich. Lying on the outskirts of town, nothing about our family-friendly pub's been cobbled together. We've thought of everything to deliver a great experience for the whole gang including free WiFi and disabled facilities. From our outdoor play area for the kids to our beer garden which is ideal for getting some fresh air, we have it all. As a sports pub with a relaxed atmosphere, you can watch cricket, rugby, and football on Sky Sports and TNT Sports. Whatever the result, our food menu is sure to make you smile. Choose from all your family favourites, and keep an eye out for our pub Sunday roast and our selection of sweet treats for pud. After a bargain? Don't miss our pub deals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.