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McDonald's

2.7
(226 reviews)

Business Details

56 Mousehold Lane, Norwich, NFK
NR7 8HE, United Kingdom
+44 1603 904004
https://www.mcdonalds.co.uk

About

Fast Food RestaurantChicken RestaurantAmerican RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 56 Mousehold Lane Norwich. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 56 Mousehold Lane Norwich and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 56 Mousehold Lane Norwich . We look forward to serving you!

Location

McDonald's
56 Mousehold Lane, Norwich, NFK
NR7 8HE, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 1:00 AM

Reviews

2.7
226 reviews
5 stars
75
4 stars
10
3 stars
16
2 stars
17
1 star
108
  • CC
    Charlotte
    1 day ago
    1.0
    bad mcdonalds. slow service, did click and serve but it never came so had to go in (with an injured leg!) to get it. it was sat on the counter the whole time. they said not to worry as it 'hadnt been there long'... it was cold, with items missing, ice half melted.
  • MM
    mikel silver (mikkie)
    1 day ago
    1.0
    awful mcdonalds 2nd time coming today and had to wait forever for a small diet coke and cheeseburger... so stupid. cold food. same issue last time too
  • NB
    Naedeane Browne
    2 days ago
    1.0
    Missing items every time, no matter if you are in store or order, the service is also so slow. We have tried a few times thinking it would change but it still hasnt.
  • DY
    Dannie Yeates
    Sep 19, 2026
    1.0
    Worst Mcdonalds ever, long waits, cold food and rude staff. Chips are always half full and cold and when i have raised this i have been told by more then one member of staff that they are not able to fill the chips up as manager has told them they should only half fill!! Just terrible we thought it might have been because restaurant was new but now just a joke. Would advise all not to bother.
  • BG
    Bon Grubb
    Sep 7, 2026
    1.0
    I placed a collection order through the McDonalds app at 9:54pm and opted for drive thru collection. I arrived to collect at 10pm and headed straight to the drive thru order point. I was instantly told to wait and waited for around 2 minutes before a young girl asked if I was using the app. I gave the code and she replied that it had all gone through and to head to the next collection window. While waiting at the window, I can only assume that the staff member with the blue shirt on was a manager even though he looked about 12, was parading around with his face in his phone and trying to appear cool for the girls working in the kitchen. He then took a phone call and was acting immature. I waited 7 minutes before a girl opened came and asked if I was waiting for (reeled off what I had ordered), I said yes and she went off. She came back and gave me my drink and then said to move to the next collection window as there is a short wait. Meanwhile, 4 other cars pulled up to the window I was at originally and were given their food within a minute and they left. In total, I waited 17 minutes in the drive thru for a burger, fries, a drink and 4 nuggets that were ordered prior to arriving as I thought that would be the quicker option! The fries were cold when I got them out of the bag in the car park! Seems that the staff that work there around that time aren’t very competent and if that lad was a manager, he needs to rethink his job. Total crap and won’t be going there again.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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