Five Guys Burgers and Fries Norwich

Reviews

• AP

  Avril Peck

  5 days ago
  1.0
  £36 pound for two tiny burgers , a milkshake and a junior shake. 25 min wait. Got handed the food and was told I had to wait for the drinks as other orders were coming in. I had watched our burgers being made, then left laying out on the side to be finished with the salads and sauces etc. stone cold by the time I waited another 5 for the milkshakes. The Counter was lined with crash helmet wearing delivery drivers who were all being served before customers who were eating in. To pay over the odds and receive such crap service AND cold crappy food is unacceptable. Last time I went in there - there was one lady working on her own. She was polite , fast and the food was good. Tonight I was so angry and felt so poorly treated I walked out and threw my dinner in the bin. Too angry to eat it. Never again. You can’t charge that (no chips - just two small burgers , one shake , one junior shake ..£36) and get things so wrong. Never again. This place will soon shut if the customer service and standards are as poor as this.
• LQ

  Lila Quinton

  Jun 12, 2026
  4.0
  A lovely lady on the till, very helpful and enthusiastic! Judita was friendly!
• MP

  Martin Perfect

  Jun 8, 2026
  5.0
  Always a great burger whenever I visit! Service is always on point, fast and quick!
• DB

  Daniel Barham

  Jun 4, 2026
  5.0
  Fantastic food! Best burgers around and the service is spot on
• CD

  Carol Davison

  Jun 2, 2026
  5.0
  What can I say!!! The burgers and chips are out of this world!!! First time visit, will definitely not be the last!!!