A seaside infused craft cafe enriched with comfort, style, taste and friendly service. A very wide variety of vegan and gluten free options available including mains, cakes and drinks. Dog and child friendly.
Founded over 75 years ago, The Helm is a modern upkeep of a vintage family business.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.