Tesco Express

Reviews

• UM

  Ursula Stokes Meghen

  Jul 21, 2026
  5.0
  Excellent convenience store with helpful staff.
• R0

  rx_y 09

  Jul 7, 2026
  1.0
  Highly Unprofessional Conduct by Staff Member (Anna) - Olney High Street Dear Tesco Customer Service Team, I am writing to lodge a formal complaint regarding the rude and completely unprofessional attitude of a staff member named Anna at your Olney High Street store. On Tuesday, 7th July at approximately 11:00 AM, I walked into the shop with my dad. He was purchasing a lottery ticket for himself and casually asked me to pick a number. I said "7". At this point, Anna became incredibly confrontational and snapped, "Oh, there’s been an intervention, I can’t serve you now." While I am aware of store policies regarding age-restricted items, her hostile attitude and bizarre "woke intervention" phrasing were entirely uncalled for. She looked a bit lost when I told her my age and blanked out. Clearly she had some issues . She made an unnecessary scene, walked off to get a manager to take over the transaction, and the manager then asked for ID from me—even though I was not the person buying the ticket. There is a massive difference between following a store policy and being a rude "jobsworth" who ruins a customer's shopping trip. Anna desperately needs a lesson in basic customer service and how to speak to people politely without bringing an attitude to the checkout. Please pass this directly to the Olney High Street Store Manager so they can review the checkout staff's behavior on today's shift. I expect Tesco staff to remain professional, and I look forward to hearing how this matter is being handled. Thank you
• PF

  paul freeland

  May 16, 2026
  2.0
  Tiny place. Overpriced.
• EE

  Enderlifex

  Aug 21, 2022
  5.0
  Nice supermarket
• KA

  Kamala Adams

  Jun 22, 2022
  4.0
  Very small Tesco Express! A tight squeeze getting through the aisles