This profile is uncertified and using publicly sourced data
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Business Details
About
Grocery Store
Polonez is Ireland’s largest Eastern European grocery chain, with 46 stores across Ireland and Northern Ireland. For over 20 years, we’ve brought the “Taste of Home” to those far from it, while inviting Irish customers to explore the rich flavours of Eastern Europe. Our shelves are filled with fresh fruits & vegetables, deli favourites, quality meats, sweet treats, and hard-to-find products from across the region. Many stores also feature an Off Licence with carefully selected drinks. At Polonez, we offer more than just groceries – we offer a shopping experience that feels like home.
Location
Polonez Ballymena
2a pentagon retail park galgorm rd, Ballymena, MEA
BT43 5LU, United Kingdom
Hours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday1:00 PM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.