Whoever was at the drive through today 27th August at closing time (10:50pm) was very polite and friendly, super quick service and it seemed like he was the only one working there as he made both the food and took our order, Thank you for your great service!
Had a great time here , food was spectacular and made the way it should be !
I could see the staff working hard preparing orders, there was a little wait because of uber eats and drive thru service but overall great experience , would recommend!
DW
Danny Waddicor
Aug 26, 2026
Extremely disappointing experience from start to finish.
We waited around 15–20 minutes after ordering before the food was finally brought out to the collection point. After that wait, you would at least expect the order to be fresh and correct — unfortunately, it was neither.
We ordered two children's cheeseburgers, yet somehow both arrived without any cheese. The entire order looked as though it had simply been thrown into the bag, with food loose and scattered everywhere. The kids' meals also weren't presented in the advertised meal boxes with the activity packs, which was another let-down.
Worst of all, the food was absolutely freezing and the overall quality was very poor. Spending approximately £25 on what is essentially cold, badly prepared fast food is simply unacceptable.
Burger King was way off the mark here. For the price, the McDonald's over the road offers far better value, better presentation and, based on this experience, a much more reliable standard.
Overall, a complete waste of money and an experience poor enough that we are very unlikely to return.
ET
Elle Taylor
Aug 21, 2026
We waited nearly an hour for our order, despite there only being two other people in the restaurant when we placed it (both delivery drivers).
After around 40 minutes, I asked about our order and was told it wasn’t ready. For approximately 20 minutes before this, I had noticed a bag sitting on the till, but nobody appeared to be calling for it. I then heard a member of staff say, “Oh, there it is,” while pointing at the bag. Around five minutes later, he asked me what drinks I had ordered before saying, “Oh, your order is here, we just needed to do the drinks.”
By this point, the food had been sitting on the till and had unfortunately gone cold, but we decided to take the order home anyway. When we arrived home, we realised that around half of the items were missing.
I returned to the restaurant with the order and explained what had happened to the manager. To be fair, the manager was very apologetic, extremely kind and dealt with the situation promptly. He offered to remake the missing items for us and resolved the issue without any further problems, which I really appreciated.
Unfortunately, the experience with the first member of staff who took our order was very different. He came across as quite rude and dismissive and seemed to show very little care towards customers. I also witnessed him referring to other customers as “bruv” and arguing back with them after they had asked him not to call them that, which I felt was inappropriate and unprofessional.
Overall, I appreciate how well the manager handled the situation, but the initial experience was disappointing. The long wait, food being left sitting on the till, missing items and the attitude of the initial staff member made what should have been a straightforward order unnecessarily frustrating. (Yes this is a long review just for it being a Burger King but wanted to explain as this is my first visit since its has not long been open and used to be KFC😂)
JH
Joseph Heyes
Aug 18, 2026
Staff were really overwhelmed and had no idea what they were doing. Got given a rubbish little chicken burger instead of the aberdeen steakhouse I paid for, also paid extra for cheese and a pot of bbq sauce and got neither. Didn’t realise any of this until I got home at which point I couldn’t be bothered to go back for a refund after I’d already waited 15 minutes for my food (only two burgers). Extremely disappointing.