Burger King

Reviews

• DP

  Daniel Peters

  1 day ago
  2.0
  Waited 30 minutes for my order because they had given it to someone else and didn’t realise until I asked them where my food was. I wasn’t the only person that had their order messed up, multiple people went over to complain. Staff need to work better and communicate
• CC

  chaimae

  3 days ago
  1.0
  Disgusting place to eat at, I’ve been in many burgers kings but this one doesnt know what cleaning means. I was eating when I saw a spider web in my face. This place has been a few months without cleaning because a big spider web like this one doesn’t appear overnight
• EK

  Edward Kaye

  Sep 25, 2026
  1.0
  Worst "fast food" place I've experienced. 1 member of staff assembling orders, slowly, while the rest stood around talking, including the manager who was also distracting the one person working, or on their phones. Eventually got our order after over 20 minutes of waiting. After eating went to use the toilet, every door had the lock kicked off, all seats were filthy and all soap dispensers were either empty or broken.
• AK

  ALI kheiltash

  Sep 21, 2026
  1.0
  Very upsetting and unacceptable experience. My family and I travelled from Sunderland to Manchester for a family day out and stopped at this Burger King in the city centre. We were with our three-year-old daughter. When I asked the security guard if I could use the toilet, I was told that it was closed. We accepted that and sat down to eat. A short time later, I saw two other customers use the toilet, so I went to ask again. Before I had even entered, the security guard approached me in an aggressive and confrontational manner and told me again that it was closed. I asked him simply to stop shouting and speak to me respectfully. His response was that if I didn’t like it, I could get my money back and leave. I found this extremely disrespectful. A security guard is there for security — not to decide whether paying customers should leave the restaurant or to tell customers to get their money back. What made the situation even worse was that this happened directly in front of my wife and our three-year-old daughter. My daughter became frightened and started crying because of the way he was behaving. I also felt that the way we were treated was discriminatory and racially motivated. I cannot know his personal intentions, but as a customer, that was how the interaction made my family and me feel, and I believe the incident should be taken seriously and investigated. I spoke to the manager afterwards and explained what had happened. We ultimately wanted our money back and to leave because we no longer felt comfortable staying. We travelled from Sunderland to Manchester for a family outing, paid for our food, and expected basic courtesy and respect. Instead, we were spoken to aggressively and effectively told to take our money and leave. Burger King should seriously review what happened here and consider whether this is an appropriate way for security staff to treat customers. My main concern is not the toilet itself. It is the disrespectful and intimidating way we were treated, particularly in front of a small child. A very disappointing experience, and one that has completely put me off returning to this branch.
• RL

  Rikske Leys

  Sep 20, 2026
  1.0
  Getting a blackened burger is not just a loss of appetite, it’s just simply unhealthy and against regulations. When I complained to the manager about this, the response was that I should’ve said something earlier so they could make a new one. I don’t feel the need to eat another burger after this, a refund would be adequate.