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McDonald's

3.4
(2,931 reviews)

Business Details

270 Marsh Road, Luton, LUT
LU3 2TU, United Kingdom
+44 1582 495644
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 270 Marsh Road Luton. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 270 Marsh Road Luton and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 270 Marsh Road Luton . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
270 Marsh Road, Luton, LUT
LU3 2TU, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

5 menus · 348 items

Explore offerings from McDonald's on 270 Marsh Road in Luton, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.4
2,931 reviews
5 stars
928
4 stars
675
3 stars
520
2 stars
214
1 star
594
  • GG
    Gratian
    Aug 10, 2026
    1.0
    Extremely disappointing!!!!!! The overall service at this McDonald’s is beyond disappointing. The waiting times, delivery service and, most importantly, the constant missing items have become completely unacceptable. It honestly feels like getting a complete order is the exception rather than the rule. The problem clearly goes deeper than individual staff members. This looks like a leadership and staffing issue. The shop is obviously understaffed for the amount of orders they are taking, especially during evenings and nights. You can see staff who look completely burned out, unhappy or simply careless, while customers are left standing around waiting. They regularly don’t even come to the tills to provide basic customer service or help people who are waiting to pay cash or need assistance. The waiting times can be ridiculous, even when the restaurant is clearly aware of the queue. And then there’s the food itself. The way some of the sandwiches are put together is honestly a joke. Ingredients are thrown around the box or spread all over the place instead of actually being inside the sandwich. It shouldn’t be difficult to assemble a basic McDonald’s burger properly. Delivery is just as bad, with items regularly missing. And when you actually try to complain or contact the restaurant, they don’t answer the phone and give the impression that customer complaints simply don’t matter. There are clearly a lot of negative reviews here, and at this point it is difficult to believe they are all isolated incidents. This needs to be addressed at management / franchise level!! Fix the leadership first. Properly staff the restaurant, support your employees, improve the working environment and actually train people to maintain basic service standards. Your staff shouldn’t be left completely burned out, and customers shouldn’t have to pay for poor management. The customers deserve better, and frankly, so do the employees.
  • SM
    Syd Mahin
    Aug 3, 2026
    2.0
    service not friendly. staff did not seem well trained and were not polite or professional. They also lacked professionalism in the way between customers and courier delivery drivers. !?
  • HS
    Haleemah Saida
    Jul 29, 2026
    1.0
    Filthy found a hair in my drink, dry and stale food.
  • GB
    Gabriel Batistuta
    Jul 28, 2026
    1.0
    Drive Thru has now become Park Up and Wait 15 minutes. Better off parking in the first place and going inside yourself! Car park full of delivery drivers, hardly anywhere to park. Organised chaos inside and out. Seeing the queues backing up in to the road near roundabout - are people really that desperate for Mcds??! Comical.
  • LL
    Louise Lulu
    Jul 11, 2026
    1.0
    Every single time the deliveries are wrong. Whoever does the orders and packs the food should be fired. It always happens. I ended up with missing food, so my mum didn't have anything. Expensive too. You people really do not check your orders. Why is this so normal? Missing food or the wrong order. Don't bother wasting money on food that people get wrong all the time.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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