A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours of Waitrose & Partners in Biggin Hill?
The store is open Monday to Saturday from 8:30 AM to 8:00 PM, Sundays from 10:00 AM to 4:00 PM, with varied holiday hours.
Where is Waitrose & Partners located in Biggin Hill?
The store is located on Main Road, Westerham, TN16 3BB, United Kingdom.
What types of products does Waitrose & Partners offer?
Waitrose & Partners offers fresh organic produce, quality groceries including own-brand items, household staples, toiletries, and a variety of products like Essential Carrots, Bananas, Butter, Cheddar, and PlantLiving vegan range.
Does Waitrose & Partners have a delivery service?
Yes, Waitrose & Partners offers delivery service with hours from 7:00 AM to 10:00 PM on weekdays and 8:00 AM to 7:30 PM on Sundays. You can order online through their delivery website.
How can I collect my Waitrose Click & Collect order?
Anyone aged 18 or over with the order confirmation number and valid ID can collect your Click & Collect order at the store. Just approach a Partner at the welcome desk or store entrance for assistance.
What services are available at Waitrose & Partners Biggin Hill?
Services include customer toilets, baby change facilities, car park, disabled and parent/child parking, cash point, coffee machine, lottery counter, next-day dry cleaning, foreign exchange, welcome desk, ScanPayGo quick checkout, assistant dog welcome, and packing assistance.
Are there vegan products available in the store?
Yes, the store offers a wide selection of vegan products including their own PlantLiving range.
Is there a membership or rewards program at Waitrose & Partners?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and more. You can sign up on their website.
What nearby cafes can I visit before or after shopping at Waitrose & Partners?
You can visit Waite & Rose Café nearby, offering coffee, smoothies, and a comfortable place to relax around your shopping trip.
What other nearby stores offer grocery or convenience options near Waitrose & Partners?
Nearby grocery options include Tesco Express which is convenient for quick needs, and Biggin Hill Post Office which also provides convenience store services.
Where can I find other food options near Waitrose & Partners?
Nearby restaurants include Domino's Pizza for fast food, Biggin Hill Fish & Chips for traditional dishes, and Flames of Biggin Hill offering doner kebab and Turkish food.
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