Another great zizzy with very good food, i liked the vibe, it was very quiet, but still service was a bit slow. The prices were very good, we got their weekdays lunch menu, which is a great value for money.
AA
Al-Joel Aboagye
Oct 5, 2026
Great experience at Zizzi! Ricky was very professional, friendly and attentive, with a fantastic sense of humour. He made us feel very welcome and really added to the experience. Excellent service and a real credit to the team. Thank you, Ricky ⭐⭐⭐⭐⭐
YK
Yogesh Kotian
Sep 23, 2026
We had such a lovely experience at Zizzi! The food was delicious we ordered the Pollo Calabrese and Mediterranean Sea Bass, and both dishes were absolutely fantastic.
The service was wonderful from start to finish, and a special mention to Cristian, who was so friendly, welcoming and attentive throughout our visit. He made us feel comfortable from the moment we arrived and was always there with a smile and a kind word. His warm and professional service really made our evening extra special.
Thank you to the whole team at Zizzi for a lovely experience. Great food, fantastic service and such a welcoming atmosphere. We’ll definitely be coming back! ❤️🍝🐟
Had a lovely experience at Zizzi Wembley. The food was delicious, the atmosphere was welcoming, and the whole evening was made even more enjoyable by the excellent hospitality.
A special thank you and congratulations to Ricky for the fantastic service. He was friendly, attentive and made us feel genuinely welcome from the moment we arrived. His hospitality really stood out and made the experience special.
Well done, Ricky, and congratulations to the whole team at Zizzi Wembley. We’ll definitely be coming back! ⭐⭐⭐⭐⭐
ND
Naomi Desouza
Sep 13, 2026
The worst experience I have ever had at a restaurant. Completely unacceptable and deeply upsetting.
I came to Zizzi to celebrate my son’s 2nd birthday. My son has recently suffered a stroke and has severe disabilities, so this was supposed to be a special day for our family. Instead, the way we were treated by the staff was humiliating, distressing and completely unacceptable.
My son is only two years old. Like many toddlers, he is learning how to eat independently and naturally plays with his food as part of his development. During the meal, some food fell onto the floor.
The assistant manager, Christian, approached me and my sister, who were both there with our young children, and said:
“I don’t understand why your children are messing up the place like this. I’ve never seen children mess up the floor like this.”
I was shocked by the comment, but things became even worse when he returned and told me that if my son continued making a mess, he would kick us out of the restaurant.
At one point, my son threw his plate onto the floor and began crying. Instead of showing understanding or compassion towards a two-year-old child—particularly a child with significant disabilities—the manager began shouting at my son and telling me that if he were his child, he would not behave like that.
A grown adult shouting at a distressed two-year-old child in front of his mother is completely unacceptable.
We were then rushed and pressured to pack our belongings and leave. While we were still trying to understand what was happening, the manager called the police, apparently because my two-year-old had made a mess and, in his view, I needed to “control” my child.
This entire situation was extremely distressing and humiliating, especially on my son’s birthday.
I also believe that my family was racially profiled and treated differently because of the colour of our skin. What made this even more disturbing was that another customer—a white man who witnessed what was happening—approached me and told me that staff had made a racist comment about my family to him. He was so uncomfortable with what he witnessed that he also decided not to eat there.
There is absolutely nothing wrong with expecting customers to respect a restaurant. However, there is a huge difference between addressing a mess made by a toddler respectfully and aggressively confronting, threatening, shouting at, and calling the police on a family because a two-year-old made a mess.
My son deserved compassion and understanding, especially given his disabilities. Instead, his birthday was ruined by the way we were treated.
I would strongly urge families, particularly families with young children or children with additional needs, to think very carefully before visiting this restaurant.
This was not simply poor customer service. It was an experience that left my family feeling humiliated, intimidated and racially profiled.
I will never return to Zizzi, and I would not recommend this restaurant to anyone.