Established in 1860, TSUJIRI has been at the forefront of bringing the finest matcha to the world, and now we're thrilled to share our passion with the UK.
At TSUJIRI, we don't just serve matcha – we celebrate it. From the lush green fields of Japan to our cozy shop in the UK, we're committed to delivering the freshest and most authentic matcha experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.