Caramel Custard Doughnut
Flavour-filled doughnut with custard style filling, topped with a sweet caramel flavour fondant. A taste sensation for anyone with a sweet tooth.
Brand Certified
Greggs
3.3(75 reviews)
Certified by Greggs • Oct 11, 2026
Business Details
USU2068 Westfield Shopping Centre, Shepherd Bush, LND
W12 7GG, United Kingdom
Certified by Greggs • Oct 11, 2026
+44 2038 898628
Certified by Greggs • Oct 11, 2026
https://www.greggs.com/?utm_source=Yext&utm_medium=ExtNet
Certified by Greggs • Oct 11, 2026
About
Certified by Greggs • Oct 11, 2026
Bakery
Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
Location
Certified by Greggs • Oct 11, 2026
Hours
Certified by Greggs • Oct 11, 2026
Monday8:00 AM - 10:00 PM
Tuesday8:00 AM - 10:00 PM
Wednesday8:00 AM - 10:00 PM
Thursday8:00 AM - 10:00 PM
Friday8:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday11:00 AM - 8:00 PM
Menu
3 menus · 11 items
Explore offerings from Greggs on USU2068 Westfield Shopping Centre in Shepherd Bush, with popular for allergen and nutritional information, visit www.greggs.com available at this location.
SWEET TREATS
3 items
For allergen and nutritional information, visit www.greggs.com
For allergen and nutritional information, visit www.greggs.com
Jam Doughnut
The OG Doughnut. Topped with a sugar coating, and filled with apple and raspberry jam.
Yum Yum (2 Pack)
Perfectly covered in a delicious sugar glaze, this doughnut is just about enough to get anyone in a twist (get it?).
SAVOURIES & BAKES
6 items
For allergen and nutritional information, visit www.greggs.com
For allergen and nutritional information, visit www.greggs.com
Sausage Roll
The Nation's favourite Sausage Roll, made from seasoned sausage meat and wrapped in layers of crisp, golden puff pastry.
Vegan Sausage Roll
Greggs' most hotly-debated sausage roll. Seasoned Quorn™ with Mycoprotein filling wrapped in puff pastry.
Cold Sausage Roll (4 pack)
The Nation's favourite Sausage Roll, made from seasoned sausage meat and wrapped in layers of crisp, golden puff pastry.
Steak Bake
Packed with diced cuts of prime beef in a rich and tasty gravy, this golden puff pastry parcel has been a firm favourite for years.
Chicken Bake
Succulent chicken breast pieces in a creamy white sauce with soft cheese, all wrapped up in layers of golden puff pastry. Mmmmm.
Margherita Pizza
A focaccia style pizza base topped with our tasty pizza sauce and a blend of cheeses. You're going to want a 'pizza' this…
SANDWICHES & SALADS
2 items
For allergen and nutritional information, visit www.greggs.com
For allergen and nutritional information, visit www.greggs.com
Ham and Cheese Baguette
You can't beat a classic! Ham and cheese stuffed into a crusty baguette. Perfect with a bag of crisps.
Tuna Crunch Baguette
Made from a delectable combination of tuna in mayonnaise, red pepper relish and tangy red onion; this baguette truly does smash all the other sandwiches out the water.
Reviews
3.3
75 reviews
5 stars
30
4 stars
13
3 stars
4
2 stars
9
1 star
19
- JCJake Matthew Carter4 days ago4.0I had a good overall experience at Greggs in Westfield White City. The lady who served us was lovely and friendly. However, I was a little confused when, after I had placed and paid for my order myself, she handed my order to my friend instead, despite seeing me make the payment and place the order. It was a slightly odd experience, but other than that, everything was good. Thank you for the friendly service!
- RNRichard NorthSep 12, 20261.0This is the most unhygienic Greggs I have ever been to , I ordered a drink sat at a table and there was food and spilled drink on it the table next to me was the same food on chairs and the floor I will never return to this Greggs again
- SBSophie BenSep 8, 20262.0Everyone that works here is super friendly and nice apart from the south Asian lady with green eyes, her attitude stinks and she’s very miserable
- OOOAug 31, 20265.0Amazing customer service Very nice workers
- NLNatasha LangthorneJul 27, 20265.0It’s not often that customer service impresses me enough to leave a review, but this absolutely deserved one. We visited Greggs at Westfield London today, and the young gentleman serving on the till at around 6:00–6:30pm was exceptional. Every customer was greeted with warmth, respect and genuine kindness. He was attentive, polite, patient and incredibly professional, even though the store was very busy and appeared short staffed. What stood out wasn’t just how efficiently he worked, but the way he made people feel. He communicated brilliantly, smiled throughout and treated every customer as though they genuinely mattered. I was with my 16-year-old son, who even commented on how impressive he was without me saying a word. That says everything. In a world where great customer service can sometimes feel hard to find, this young man was a breath of fresh air and an absolute credit to Greggs. I hope he receives the recognition he deserves because employees like him make a lasting impression.
Frequently Asked Questions About Greggs
What are your opening times?
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
Brand Certified Facts from Greggs
This information is certified by Greggs and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website